Shipping policy

Thank you for shopping with us! Our made-to-order products are crafted with care and precision to meet your unique specifications. To ensure a smooth and transparent shopping experience, please review our shipping policy below:

Production Time:

• Our made-to-order products have a production time of 3-4 weeks. This time frame allows our skilled artisans to create a high-quality product tailored to your preferences.

Order Confirmation:

• Upon placing your order, you will receive an order confirmation email containing details of your purchase.

Shipping Methods:

• We offer standard and expedited shipping options for your convenience. The shipping method you choose will determine the delivery time after the production period.

Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs during the checkout process before finalizing your purchase.

Tracking Your Order:

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

International Shipping:

• We offer international shipping for our made-to-order products. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Address Accuracy:

• It is important to ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Order Changes and Cancellations:

• Changes to your order or cancellations are only possible within 24 hours of placing the order. After this time frame, the production process may have already begun.

If you have any further questions or concerns about our shipping policy, feel free to contact our customer support team. We appreciate your understanding and patience as we work to create a product that is uniquely yours. Happy shopping!